Corrections
If something we published is factually wrong, tell us. This page explains how to report an error and how we handle it.
Last reviewed:
How to report a factual error
Use our contact address and include enough detail for us to check the claim ourselves.
- The URL of the page in question.
- The specific sentence or figure you believe is wrong.
- What you believe the correct information is.
- A supporting source, if you have one.
How we review reports
We check the disputed statement against a primary or otherwise authoritative source. If the claim is wrong, we correct the page. If it is accurate but unclear, we clarify the wording. If we cannot verify either position, we remove the disputed claim rather than leave an unsupported statement published.
We do not commit to a specific response time, because we do not operate a published service-level commitment. Reports are reviewed in the order we receive them.
Corrections and updates
A correction fixes a factual error in something we already published, and is noted on the affected page. An update adds new information as a situation develops. Typographical fixes and broken links are repaired without a note; anything that changes the meaning of a statement is marked as a correction.
Ticket listings, prices and event details
Ticket availability, prices, delivery and order terms come from the provider handling a listing, and event details such as dates, casting, set times and venue policies are set by the organiser or venue. Those are not editorial claims we can correct here. For a problem with an order, contact the provider that issued it; for an event detail, check the official event or venue source.
Recent corrections
No corrections have been issued yet. Significant corrections will be listed here with the page affected, the date and what was changed.
Related
See our editorial standards, our content sourcing policy, the editorial team, and our guides.