How do I know my order went through?
A confirmation email with an order reference is sent by the seller once payment is accepted. Keep it: it is what you use for any question about the order.
If a confirmation has not arrived, check the spam folder first, then contact the seller named on the checkout page - they hold the order, we do not.
The Concierge answers this question with exactly this text, so the chat and this page can never disagree.
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OriginalTickets is an independent resale affiliate, not a box office. Final ticket details, the total and any applicable fees are confirmed at checkout.
